Shipping Policy

We are committed to delivering your orders promptly and in excellent condition. Our shipping policy is as follows:

• Processing Time: Orders are processed within 2-3 business days.

• Shipping Time: Delivery time varies depending on location and courier service, usually ranging from 5-12 business days for domestic and international orders.

• Shipping Partners: We partner with globally renowned courier services to ensure safe and timely deliveries.

• Tracking Information: A tracking number will be provided once the order is shipped.

• Shipping Charges: Shipping costs are calculated at checkout based on the delivery location and order weight.

• Custom Duties & Taxes: International customers are responsible for any applicable customs duties and taxes.

Return Policy

We strive for customer satisfaction. If you are not satisfied with your purchase, please review our return policy:

• Eligibility: Returns are accepted within 7 days of delivery for defective or incorrect items.

• Condition: Items must be unused, in their original packaging, and in resalable condition.

• Return Process: Customers must contact our support team at [info@mehjoorhandicrafts.com/7006702225] with order details and proof of issue before returning the product.

• Return Shipping: Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Refund Policy

We process refunds according to the following guidelines:

• Refund Method: Refunds will be credited to the original payment method within 7-10 business days after approval.

• Non-Refundable Items: Customized, used, or damaged items (not due to shipping) are non-refundable.

• Partial Refunds: In some cases, partial refunds may be issued based on the product condition upon return.

• Cancellation: Orders can be canceled within 24 hours of placement for a full refund, provided they have not yet been shipped.

For any further queries, please contact our customer support at :-

• Email: info@mehjoorhandicrafts.com

• Phone: 7006702225

• Address: Paripora Badgum 

  Thank you for choosing Mehjoor Handicrafts Producer Company Limited. We appreciate your support and hope you enjoy our unique handmade products!